HIPAA Compliant Privacy Statement
This Privacy Statement describes how NuGen Medical, LLC (“we,” “us,” or “our”) collects, uses, and discloses your Personal Health Information (“PHI”) in compliance with the Health Insurance Portability and Accountability Act of 1996 (“HIPAA”).
How We Collect and Use Your Information
We may collect PHI directly from you, your healthcare provider, or through the technology (such as cookies and web analytics) used on this website (“Website”). This PHI may include, but is not limited to, your name, contact information, medical history, medical records, and billing information.
We use this information to:
- Provide you with healthcare services and products.
- Bill for services and products.
- Conduct healthcare operations such as quality assessment, improvement activities, and accreditation.
Disclosure of Your Information
We will not disclose your PHI to third parties unless:
- You have given explicit consent.
- The disclosure is required by law.
- The third party is a business associate with whom we have a written contract ensuring that they comply with HIPAA requirements.
Security Measures
We take extensive measures to protect your PHI from unauthorized access, use, or disclosure. This includes using secure technologies and conducting regular audits.
Your Rights
- The right to access, correct, or delete your PHI.
- The right to request restrictions on the use and disclosure of your PHI.
- The right to receive a notice of any breach of your PHI.
Changes to This Statement
We reserve the right to update or change this Privacy Statement at any time. Any changes will be posted on this page and, where appropriate, notified to you via email.
SMS Terms and Conditions:
By providing your mobile phone number, you consent to receive SMS messages from NuGen Medical, LLC related your inquiry and/or appointment information.
Message Frequency: Message frequency may vary.
Message and Data Rates: Standard message and data rates may apply depending on your carrier.
Opting Out:
You may opt out of receiving SMS messages at any time by replying with “STOP” to any SMS message you receive from us. After opting out, you will receive a confirmation message, and we will cease sending SMS messages to your number.
Help and Support:
If you need assistance or have questions about our SMS service, reply with “HELP” to any SMS message you receive, or contact our customer support team at contact@nugen-medical.com.
SMS Privacy Policy:
Your phone number will be handled in accordance with our Privacy Policy. No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All the stated categories in this privacy policy exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
Contact Us
If you have any questions about this Privacy Statement, please contact us at contact@nugen-medical.com